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Showing posts from May, 2018

Sounding Good on the Phone

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As a Sales Engineer and part-time Technical Trainer (which is what sales engineering basically is), I spend a LOT of time talking to customers on the phone. Usually, these conversations are recorded for reference, and they're typically done in conjunction with video or screen sharing.

Usually, calls are done with a computer-based conferencing tool like GoToMeeting, Zoom, Cisco WebEx, Microsoft Teams, or Google Hangouts. Long ago, I decided that if I was going to spend so much time on the phone, why not ensure that my audio was crystal clear? This would make everyone on the call more comfortable, it would make me easier to understand, and it would make me sound more professional.

Here's where my setup is today:

Yeti Blue MicThis mic is about $140 on Amazon, but you can find it on sale for as low as $80, which is what I paid for mine. It connects with MiniUSB, and functions as both a microphone and soundcard. It also has a 3.5mm headphone jack on the bottom, which gives both ins…